Privacy policy
1. Data controller
- Controller: Waqar Asghar Bibi
- Tax ID: 17560391Y
- Address: Av. República Argentina 2, 26002 Logroño, La Rioja
- Email: info@riojatransfer.com
2. Data we collect
Through the contact form on the website riojatransfer.com, we may collect the following personal data:
- Full name
- Email address
- Phone number
- Information about the requested service
- Message or enquiry
3. Purpose of processing
The personal data provided is processed for the following purposes:
- To handle and manage information and quote requests received through the contact form.
- To manage the provision of the private transfer service requested.
- To communicate with you regarding your request or booking.
4. Legal basis for processing
The processing of your data is based on:
- Consent: by filling in and submitting the contact form.
- Contract performance: when data is necessary to provide the requested service.
- Legitimate interest: for the administrative and commercial management of the business.
5. Data retention
Personal data will be retained for as long as necessary to handle your request and, where applicable, for as long as required to comply with legal obligations or to defend against claims.
6. Recipients
Data will not be shared with third parties unless legally required. We do not carry out international data transfers. Data may be processed by technology service providers (hosting, email) located in the European Union or with adequate safeguards under the GDPR.
7. Your rights
You may exercise the following rights at any time by sending an email to info@riojatransfer.com:
- Access: find out what data we hold about you.
- Rectification: correct inaccurate or incomplete data.
- Erasure: request the deletion of your data.
- Objection: object to the processing of your data.
- Restriction: request the restriction of processing.
- Portability: receive your data in a structured format.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
8. Security
We adopt the necessary technical and organisational measures to ensure the security of your data and prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data and the risks to which it is exposed.
9. Modifications
We reserve the right to modify this privacy policy to adapt it to legislative or case law developments. We will inform you of any significant changes.